Returns & Exchanges
At St. Vincent Official, we strive for perfection in every garment, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your shopping experience is as refined as our collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags, dust bags, and labels are still attached and intact.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your parcel before dropping it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.